Our commitment to privacy
Your privacy is important to us. In order to protect your privacy we provide this notice where we explain our information practices and the choices you have about the way your information is collected and used by us. For your convenience, we make this notice available to every page of our website.
What information we collect
This policy applies to all information that are collected or submitted on the WDIM website or even by phone with our representative. The types of information collected are project related, billing and / or personal. There is also a possibility that we collect information from our clients regarding third parties (i.e. hosting company, external emails, social media etc).
When you visit our web site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse our website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to our website, and information about how you interact with our website. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information see section "Manage Cookies" bellow.
“Log files” track actions occurring on our website, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
“Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse our website.
When you fill out our "Contact Form", the "Request a Quote" form or the "Get Support" form we collect information from you that may include: name, email address, phone number etc. We refer to this information as “Contact Information”.
When we communicate with you regarding our services we may ask you for the following information: name, email address, skype id, country, phone number etc. We refer to this information as “Service Information”.
When we communicate with you regarding the billing of our services we may ask you for the following information: name, email address, VAT ID, mailing address, country, phone number etc. We refer to this information as “Billing Information”.
If you wish to disable or delete cookies you may do so through your web browser options.
The methods for doing so vary from browser to browser, and from version to version. Here you may find updated information for the most popular browsers:
Blocking cookies may have a negative impact in the usability of websites. For more information about cookies, visit http://www.allaboutcookies.org.
What is the way we use your information
In order to be able to provide our reliable services we need your information. We never share this information with any other parties except to the extent necessary to complete your project and our services to you. We at WDIM reserve the right to reveal this information pursuant to a valid subpoena or court order if this becomes necessary under the law.
We need your email address or addresses to be able to answer your messages we receive for customer service, tech support, email updates, sales etc. We will never use your addresses for any other purpose and we will not share these with third parties.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our website (for example, by generating analytics about how our customers browse and interact with the website, and to assess the success of our marketing and advertising campaigns).
We use the Contact Information that we collect to be able to get in touch with you and provide to you our services.
We use the Service Information that we collect to provide services to our customers like maintenance of their website and / or web applications, additions to their websites etc.
We use the Biling Information that we collect to provide invoices / receipts for your payments for our services to you.
Sharing Your Personal Information
We only share part of your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use:
Google Analytics to help us understand how our customers use our website. You can read more about how Google uses your Personal Information here:
You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
We may also share your Personal Information, as mentioned above, to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Do Not Track
Please note that we do not alter our website’s data collection and use practices when we see a Do Not Track signal from your browser.
If you are a European resident, you have the right to access your Personal Information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you, or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information may be transferred outside of Europe, including Canada and the United States.
When you communicate with us, we will maintain your Personal Information for our records unless and until you ask us to delete this information.
Our website is not intended for individuals under the age of 18. We need to talk to the legal guardians first in order to provide information and our services to minors.
Use Of Site And Services
Our commitment to data security
In order to maintain data accuracy, prevent unauthorized access and ensure the correct use of information, we safeguard and secure the information we collect online and offline using appropriate physical, electronic, and managerial procedures.
We make sure that we use secure servers through a secure SSL connection which comply with the latest standards in the industry for all online storage of personal information we perform.
In our website we may provide links to third-party websites for your convenience. WDIM does not assume any responsibility or liability or has any control over these websites or their content. We do not make any representations or endorse these websites as well as any materials, information and / or products that are found on them. You should know that when you access any of these third-party websites you do it at your own risk.
Access or correct your information
You can review your personal or company information we have collected online from you by contacting us at: firstname.lastname@example.org Be sure that in order to protect your security and privacy, we will need to verify your identity before making corrections.
Last Updated: October 24th, 2018.